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What to do if you think a child is at risk

What to do if you think a child is at risk of abuse or neglect

Immediate danger

If you think a child is in immediate danger, call the police and/or an ambulance on 999.

Immediate concern

The Multi-Agency Safeguarding Hub (MASH) is the front door to Children’s Social Care for all child protection and immediate safeguarding concerns. If there is an immediate safeguarding concern where a child is deemed at risk or has potentially suffered significant harm, the MASH team should be contacted immediately.

For example:

  • Allegations/concerns that the child has been sexually/physically abused.
  • Concerns that the child is suffering from severe neglect or other severe health risks.
  • Concern that a child is living in or will be returned to a situation that may place him/her at immediate risk.
  • The child is frightened to return home.
  • The child has been abandoned or parent is absent.

If you have a concern about a child, please call MASH on 0345 050 7666 during office hours (8.30am – 5pm, Monday to Thursday, and 8.30am – 4pm on Fridays)

Outside office hours call the Emergency Duty Team on 0800 833 408.



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